Frequently Asked Questions

Who is eligible to use Mexican Gold?

Anyone in the world who has ...

  • access to the Internet
  • a bank account if he wishes to deposit or withdraw money

How much does it cost?

  • Membership - FREE
  • Account set-up - FREE
  • All Deposits - FREE
    Fees charged to Mexican Gold by a bank for deposits or exchange between currencies will be charged to member
  • All Payments in same currency - FREE
  • First withdrawal each month - FREE
    Second withdrawal per month with minimum account balance - FREE
    All other withdrawals are charged a 5% fee or minimum US$5
  • Transaction Statements - FREE

Why would I use Mexican Gold instead of my credit card?

For Buyers... 
Mexican Gold is the answer for people who -

  • do not have a credit card
  • do not want to use their credit card on the Internet 
    because of fear of credit card fraud
  • prefer to have all their credit card payments go through 
    just one trusted company, rather than giving out their credit card information to multiple unknown merchants all over the Internet.

All payments in the same currency are commission FREE.

Payments to other currencies (US Dollars) are possible by having a second Mexican Gold account in US Dollars.

There is no minimum balance required to open or maintain an Mexican Gold account.

For Sellers...
For Merchants who do not have an Internet Merchant Credit Card Account, Mexican Gold offers a readily available, easy-to-use, payment delivery system. Mexican Gold makes it easy and free for merchants in Mexico to take part in E-commerce on the Internet.

With Mexican Gold, there is no sign-up fee, no discounts on payments from customers, no processing fees, and no charge-backs! In addition, the merchant has access to the payment funds immediately - no more waiting for days or even weeks to receive payment.

Mexican Gold is also ideal for those people who only occasionally sell products or services on the Internet, and do not want the expense and trouble of an Internet Merchant Account.

For people who might want to sell a product on E-Bay or some other auction site, Mexican Gold is the answer. No commissions involved, no waiting for money in the mail, no NSF checks. Fast, easy, free, and no hassle - that's Mexican Gold !

In summary, Mexican Gold offers a simple, free, efficient payment delivery system for people wanting to do E-commerce all over the world.

Which currencies will be available with Mexican Gold ?

Mexican Gold offers accounts now in:

  • Mexican Pesos
  • US Dollars

In the future, accounts may become available in other currencies according to demand.

When I become a Member of Mexican Gold, what happens?

Mexican Gold creates a Member account for you in our Members database. Your Member account has your Name and E-mail Address, as well as an Account Number and secret Password.

To access your private Member Home page on the Mexican Gold website, you enter your Account Number and Password. Your Password is like a PIN number. Be sure no one else knows your Password, or they will be able to go to your private account page and spend your money!

On your Member Home page, there is a list of your Accounts - a US Dollar account, a Mexican Peso account, and an Advertising account in US Dollars for use with Mexican Gold activities - and links for making Transactions using your Accounts, and other helpful links.

How do I set up my Account?

When you sign up as a new Member of Mexican Gold, you automatically are set up with 3 Accounts:

  • an account in Mexican Pesos
  • an account in US Dollars
  • a special account for Advertising with Mexican Gold in US Dollars

There is no need to set up any other accounts. When other currencies are added, you will automatically have an account in each of these other currencies too.

Each Account has the same " ID # " as your " Member account ID # " so they are easy for you to remember. 

When you want to receive a Payment, you simply provide your Account's ID # to the Buyer or Mexican Gold member that is making the Payment. 

You will receive your payment in either Mexican Pesos or US Dollars, the same currency as the Mexican Gold account your Buyer uses to make his Payment.

You can also see your present Account Balance.

How do I make a Transaction involving my Account?

From your private Mexican Gold Member Home page, you first select the Account that you want to work with, and then click on the appropriate link for the Transaction.

When I deposit money to my Mexican Gold Account, what happens?

You may deposit money to your Account by:

  • an electronic bank transfer of funds
  • a deposit directly into the bank account of Mexican Gold
  • a check or money order sent by mail to the Mexican Gold office
  • a payment with your credit card using PayPal

The money is deposited in a bank account of Mexican Gold in the country of the currency of your account.

Mexican Gold maintains accounts in at least one of the major banks in each country to facilitate your transfer of money.

Account details for making deposits are available on the "Making a Deposit" page of your Member pages.

Before or after making your deposit to a Mexican Gold bank account, you need to complete a Deposit form on your Mexican Gold Member page so that we are aware of your deposit and can credit your Mexican Gold Account when it clears into our bank account.

There is no commission charged by Mexican Gold on any of your deposits. Commissions charged to Mexican Gold by your credit card company, or electronic check, will be passed on to you and deducted from your deposit.

When I make a Payment, what happens?

To make a Payment, you will first go to the Mexican Gold website, enter your Account ID # and Password to access your private Mexican Gold Member page, select the Account to make your Payment from, and then click on the link to go to the "Request a Payment" page.

Once on the Request a Payment page, you enter the Account ID # associated with the account of the person or business that you wish to pay, and the amount of the payment. Click on "Make Payment" and you're finished. Easy!  And FAST!

Our computer program checks that you have sufficient funds in your Account to make the payment, and then makes the transfer of funds in our Client Account database.

Immediately, the person or business receiving the payment receives an E-mail notifying him that you have made a payment of the amount that you requested. You also receive an E-mail confirming that the payment you requested has been made. Save or print out this E-mail as an immediate record of your Payment.

How do I transfer money from one currency account to another?

To make a Transfer from one currency to another, you will first go to the Mexican Gold website, enter your Account ID # and Password to access your private Mexican Gold Member page, select the Account to make your Transfer from, and then click on the link to go to the "Request a Transfer" page.

Once on the Request a Transfer page, you enter the Account ID # and Description (Advertising or Currency) associated with the account that you wish to transfer money to, and the amount of the Transfer. Click on "Make Transfer" and you're finished. Easy!  And FAST!

Our computer program checks that you have sufficient funds in your Account to make the transfer requested, and then forwards the transfer request to our head office where are staff will handle making the transfer.

Transfers to another currency are usually completed within 1 bank working day. The currency exchange rate provided by our bank will be used as the currency exchange rate for your transfer - no extra commission! 

Bank charges associated with the transaction will be deducted from the amount transferred. These charges will appear on your Account Statement.

Transfers to your Advertising Account with Mexican Gold are usually completed within several hours.

Can I see a Statement of my Transactions?

You can also "Request a Statement of Transactions" for your Account from your private Mexican Gold Member page for any time period within the last year. Your Transaction Statement appears showing all the transactions to and from your Account during that time period. Print out this Transaction Statement for your records if you wish.

The current Balance in each of your Mexican Gold Accounts appears on your private Member page so you will always know how much money you can spend. If your payment is for more than the balance in your Account, you will need to deposit more money to your Account before making the Request for Payment.

Remember there are no commissions charged by Mexican Gold to make a payment in the same currency. All transactions are FREE.

My Account Balance has increased and I have not made a deposit. What's happening?

Your Mexican Gold Account can RECEIVE payments from other Mexican Gold members. Normally you receive an E-mail when you receive a Payment, but if you have not checked that E-mail account, you will not know that you have been paid. Your Account Balance shows the difference, and your Transaction Statement indicates the details of the payment.

You have just discovered another of the great benefits of having an Mexican Gold Account. It can be used to receive payments AND make payments. In addition you always have a Record of all your Transactions immediately available.

When I want to withdraw some excess money from my Account, what happens?

From the Mexican Gold website, you enter your Account ID # and Password to access your private Mexican Gold Member page, select the Account to make the withdrawal from, then click on the link to the "Withdraw Funds" page.

You may withdraw money from your Account by:

  • a regular check sent by mail to your address
  • a deposit directly into your account if in Mexico

Simply select the method of payment, the amount, and provide the necessary information for us to make the payment. When you click on "Make Withdrawal", you're done. Making a Withdrawal is just as easy as making the Deposit, or making a Payment.

There is no commission on the first Withdrawal each month.

Mexican Gold charges a commission of 5%, or a minimum of $5, on all further Withdrawals that month.

But, for their first 6 months, all new accounts with a minimum balance of US $1000 or equivalent during the previous 30 days, get a second Withdrawal per month with no commission.

When you discover all the ways you can use Mexican Gold, you probably will not use the Withdrawal option frequently. You'll find it's easier, faster, and better to pay all your bills using Mexican Gold.

Mexican Gold will soon become your payment delivery option of choice.

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